← All fix guides
DNS · Fix guide

No website address found

A
Address record (IPv4)
AAAA
Address record (IPv6)

The domain does not currently resolve to a public web server.

The concept

What are A and AAAA records?

A and AAAA records connect a domain name to the public address of a server. A carries an IPv4 address; AAAA carries an IPv6 address. Without an address record or an equivalent alias, browsers do not know where to connect.

Recommended action

What to do next

  1. Find the IPv4 or IPv6 address supplied by your host.
  2. Add an A record for IPv4 or an AAAA record for IPv6 at your DNS provider.
  3. Allow for the record TTL, then test again.
Confirmation

How to verify the fix

Run the check again and confirm the expected address appears.

Interpret carefully

When this result may be wrong

A site can use a CNAME or provider-specific ALIAS/ANAME at the root. DNS changes can also be hidden by resolver caching.

Ready to check again?

Run a fresh report after DNS caches and platform changes have had time to update.

Check a domain